Return policy
Returns and Cancellations Policy
Due to the nature of our products (100% custom-made sketches, jackets, sneakers, and portraits), we do not accept returns or exchanges once the product has been customized or shipped, in accordance with current legislation for goods made to the consumer's specifications.
Our Satisfaction Guarantee:
To ensure the result is exactly what you want, our process includes:
-
Digital Preview: We create and send you a digital mockup for your approval before we begin painting.
-
Final Approval: Before shipping, we send you photos of the final result for your final approval or to let us know if any details are missing.
